We ship worldwide. All orders are shipped as priority mail via Lithuania Post Office from Kaunas , Lithuania.
We dispatch your order every Working day. Please note that an order processing time is up to 24. So If you ordered on 3pm your order will be dispatched next day. We do not Ship items on weekend. If you placed an order on Friday after 12 pm on our local time (GTM +2) your order will be shipped on Monday.
Approx delivery time:
Europe: 5-10 Working days
Outside Europe: Up to 20 working days. ( usually items comes faster)
You can choose from Registered parcel and Unregistered parcel.
Shipping with Registered parcel Cost 4 Euros. After item is dispatched you will get tracking number where you can track your item.
Shipping with Unregistered parcel Cost 1,6 Euros. But After item is shipped you can’t track it.
Shipping addresses:
Please double check your billing/shipping address.
Shipping Order to a Different Address:
If you would like to ship your order to different address, In checkout form click on words “SHIPPING TO A DIFFERENT ADDRESS” and fill all the Shipping information. If you have any questions about shipping, please contact us by E-mail:
Note!
Although the parcel will be marked as a gift, international buyers are responsible for duties, customs and taxes! Items are shipped from Lithuania.
Thank you for purchasing our handcrafts.
Returns
We want you to be completely 100% satisfied with your purchase,
If you have any problems with your order please email Info@naturalbalticamberlt.com . If you prefer a Refund please return your purchase within 30 days of receipt in resalable condition, with original packaging – details will be given where to return.
Please note: we cannot refund or exchange used or customer damaged goods.
If you are exchanging if it doesn’t fit – please send back with a note and we will swap and post out with no extra charge if difference is 1-2 cm. if You bought 11 cm and now you need 20 Cm extra charges will apply.